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Shipping & Returns
Shipping Policy
I use USPS, UPS, and FedEx for all domestic orders, ship within 1-2 days and will provide tracking information once it is available, usually in 2-3 days. Shipping is free of charge unless a customer requests expedited shipping in which case the customer will pay the expedited rate.
Return & Refund Policy
Due to the one-of-a-kind nature of Sundrop Fiber Co.'s pieces, returns of new and unused items will only be accepted in exchange for store credit. Customer will pay for return shipping. However, if you receive your package and your items are damaged, contact me as soon as possible and I will remedy the situation.
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